It provides various configurable modules to help customers view current and historical bills including bill payment, set budget goals, submit service requests, view/report outages, send messages directly to GWP and obtain electric-vehicle and solar-panel usage information. The mobile app has facilitated GWP in its modernization initiatives. SCM® maximizes a utility's return on investment by enhancing its operational efficiency and reducing the cost of customer service operations. It enables real-time, two-way communication between the utility and its customers, thereby providing the latter with self-service capabilities. SCM® is a web and mobile platform that allows utilities to deliver value-added services to their customers through effective and proactive engagement. The award is presented to utilities that develop an innovative approach to improving customer service in the meter-to-cash customer experience. GWP won the award for "Best in Mobility Implementation" for its Mobile My Connect App that has been developed, implemented and powered by SUS. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play.IRVINE, CA-(Marketwired - May 11, 2016) - Smart Utility Systems (SUS), the leading provider of cloud-based Software-as-a-Service (SaaS) platform for the utilities sector in areas of customer engagement, mobile workforce and data analytics, is pleased to announce that its award-winning customer engagement platform - Smart Customer Mobile (SCM®) - helped one of its esteemed clients, Glendale Water & Power (GWP), win the 2016 CS Week Expanding Excellence Award. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. One of the primary goals of the Equity and Empowerment Initiative is for the City of Tacoma workforce to reflect the community it serves. Fill out a job interest card to receive notifications of future openings.Ĭontact Alissa McLain via email or connect on LinkedIn.Ĭity of Tacoma Commitment to Diversity and Inclusion Openings for summer internships are generally posted in late winter.
TPU and City of Tacoma jobs and internship openings are posted throughout the year. You can explore the pay, eligibility, and other details of each internship and apply online through the /Jobs website. Our engineering interns earn more than $25 an hour. We offer a variety of internships throughout the year for both high school and college-level students. Water Construction & Development Services.Cargo and Material Handling Equipment Incentives.Resources for businesses in response to COVID-19.Environmental Services – City of Tacoma.
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